Answers to the most common questions from property owners about IMC Capital's management services, pricing, and process.
FAQ
Common landlord questions
In Austin, property management fees typically range from 8-10% of the monthly rent. IMC Capital charges a fee of 7% of the monthly rent or $100, whichever is greater. See the pricing page for a detailed breakdown and the Academy guide to property management costs.
No. IMC Capital offers month-to-month contracts, so you are not tied down long term. You can cancel at any time with just a 60-day notice. IMC Capital wants owners to stay because they are satisfied with the service.
IMC Capital uses a multi-faceted marketing approach including professional photography, online listings on 15+ popular rental sites, and IMC Capital's vendor network of relocation agents. IMC Capital prices the property competitively based on market conditions to attract quality tenants swiftly. Learn more about rental pricing and vacancy rate in the Academy.
Absolutely, just ask. IMC Capital's current clients are happy with the services IMC Capital provides, and IMC Capital is confident they'll share their positive experiences with you. Your information will also be kept private when you work with IMC Capital.
The IMC Capital team handles the entire process, from serving notices to representing you in court. IMC Capital works to minimize your stress and quickly re-rent the property to a qualified tenant.
IMC Capital recommends keeping a contingency fund equivalent to six months of rent or mortgage payments. Additionally, ensure your property is appropriately insured. IMC Capital maintains a $400 reserve for your account for minor repairs, notifying you for larger expenses.
No, you are not required to accept Section 8 in the areas IMC Capital currently manages. If your property qualifies and you want to explore the program, IMC Capital can discuss the approval process and management considerations.
Yes, IMC Capital is fully licensed under the Texas Real Estate Commission. IMC Capital's license number is 619902. IMC Capital is licensed in Texas as well as California, and will be adding other states as IMC Capital grows.
Yes, IMC Capital is available after hours for emergencies and provides a 24-hour emergency number answered by a live person so urgent issues can be addressed promptly.
Yes, all rental payments are directly deposited into IMC Capital's landlords' trust bank accounts. IMC Capital uses the latest technology, allowing tenants to pay rent and submit maintenance requests online for efficient management.
Funds are deposited directly into your bank account via ACH. IMC Capital starts distributing payments on the 8th of each month (unless it falls on a holiday or weekend), and most owners see their funds by the 10th.
Yes, IMC Capital discusses lease parameters when setting up your account. Once criteria are established, IMC Capital markets the property, drafts the lease in accordance with Texas law, and signs it on your behalf.
IMC Capital handles all maintenance using insured contractors who bid on the job to save costs. For larger repairs, IMC Capital contracts trusted third-party vendors at negotiated rates, ensuring quality service at a lower cost.
While IMC Capital can finance repairs if necessary, it is generally discouraged. IMC Capital recommends maintaining a reserve fund for unexpected expenses. Proper planning ensures you are prepared for maintenance needs without financial strain.
Yes, IMC Capital assists landlords in buying and selling properties. IMC Capital receives many referrals from local Realtors and always refer clients back to the original agent if necessary, ensuring seamless transitions.
IMC Capital collects over 98% of IMC Capital's rents online. Each tenant has a login to make rent payments conveniently. IMC Capital also offers incentives for tenants who pay rent on or before the 1st using IMC Capital's online system. The Academy explains how property managers collect rent and how online rent payments work.
IMC Capital's standard lease term is 12 months. Depending on the time of year, IMC Capital may adjust this to align lease expirations with the peak rental season from May through July, ensuring optimal exposure for your property.
IMC Capital's minimum security deposit is equivalent to one month's rent. This amount may increase based on the tenant's application results.
Almost immediately, depending on current leases, existing management contracts, or any outstanding maintenance issues. Onboarding includes a phone interview, property visit, and exchange of keys and documents.
IMC Capital specializes in residential, apartment, and commercial property management. IMC Capital does not manage vacation or short-term rentals. IMC Capital manages single-family homes, condos, and multi-family units with tailored solutions.
Monthly reports published around the 18th to your online portal, including income/expense summary, balance sheet, and detailed owner statement. Annually: income/expense statement along with tax forms and 1099s.
IMC Capital holds all security deposits in a trust account, as required by Texas law, ensuring compliance and security for your funds.
IMC Capital reviews each lease before expiration to determine if a rent increase is warranted based on market conditions and property performance. IMC Capital then negotiates renewal terms with tenants, ensuring terms are favorable for both parties.
IMC Capital typically does not activate utilities unless necessary for make-ready work or during winter months to prevent freezing. This helps minimize your expenses.
IMC Capital can make HOA and mortgage payments, but there will be an additional fee. If possible, IMC Capital recommends that you make your own payments, but IMC Capital will gladly handle them for you.
IMC Capital offers administrative support, financial management, maintenance coordination, compliance enforcement, board meeting management, record keeping, budget preparation, and vendor management.
IMC Capital checks credit scores, verifies employment and income, reviews rental history, conducts background checks, and contacts previous landlords. IMC Capital's process is comprehensive - not based on credit score alone. Learn what tenant screening should include.
Tenants submit requests online through IMC Capital's portal. IMC Capital routes issues through its vendor network, documents repair activity, and communicates with owners when larger expenses need review. Learn how maintenance requests work.
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Contact IMC Capital anytime - the IMC Capital team is happy to help.